Privacy policy

Data Privacy Notice

The following data privacy notice explains how we will collect personal data from you, why it is being collected, how we will use it and disclose to third parties if necessary.

The Data Controller

For the purposes of the Data Protection Act (‘DPA’), we are the ‘Data Controller’ (i.e. the company who is responsible for, and controls the processing of, your personal data).

We are committed to complying with the UK’s Data Protection law and the EU General Data Protection Regulation 2018 known as GDPR for the protection of personal data, as well as the principles of data security applying to our services. If you have any questions about this privacy notice or how we use your personal data, please contact our Data Protection Officer.

 In Writing To:
Vehicle Lease Ltd

34 Kingfisher Drive

St Helens

WA11 9YQ

 

By Phone: 01744 739290
By Email: info@vehicleleaseltd.co.uk

What data do we collect and process ? 

For you to enter into a leasing agreement with us, we will collect, store and use some of your personal data. The processing of this personal data is a required and necessary so that we can administer your account and to provide the products and services you have requested from us.

When you approach us for our services we will ask you for your consent to collect and process your personal data. If you do not provide this consent or  personal data it may mean we will be unable to provide our services to you.

You will usually need to disclose to us the following to us:

·        Name and Address History

·        Your email address

·        Your date of birth

·        Your contact telephone and mobile telephone numbers

·        Current employment details and employment history

·        Annual income and expenses

·        Bank account details

·        VAT Registration number, Company Name and registration number as required

We may also store, monitor, and use any telephone, email or text communication with you for quality and training and control purposes.

Any personal data we collect from you will not be sold to others or transferred outside of the EU.

 

Website Cookies

When you access our website, temporary data about your visit may be stored and processed with the use of cookies. This information is anonymous and is only used  to provide you with a better website experience until it is automatically deleted. The retention period is not excessive, and  the data is only kept for as long as is necessary  for the purpose for which it was collected. 

·        IP address of the accessing computer/device

·        Date, time and duration of your visit

·        Name and URL of the accessed pages

·        Identification data of the browser and operating system used

·        Website from which the data was accessed

·        Name of your internet access provider

The data shown above is only analysed for statistical purposes and for improving our internet presence, then it is deleted. We will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our, or our other customers’ rights.

Most browsers automatically accept cookies but you can set your browser options so that you will not receive cookies and you can also delete any existing cookies from your browser

Direct Marketing Communications

If you have chosen to opt-in to our direct marketing communications, we will use your information to tell you about products and services available from us which may be of interest to you.

You have a right to opt-out of our direct marketing communications at any time. You can opt-out by following the Unsubscribe instructions at the bottom of the communication or by emailing info@vehicleleaseltd.co.uk 

Links to websites of other providers third parties

This data privacy notice only applies to Vehicle Lease Ltd  and we are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party sites. Since we do not control those websites, you are responsible for reviewing and agreeing to the privacy policies of these third party sites to ensure they comply with the applicable data protection regulation.

How long will we keep your data ?

Where possible, we will erase any personal data that is no longer necessary for the purposes for which it is collected or processed, or if you have withdrawn consent for its processing and retention.

As a general rule, if you enter into or took steps to enter into a contract with us, we will store the data for a period of six years for compliance general legal obligations and for the exercise or defence of any legal claims.

Under the GDPR, you have the right to ‘block’ or request the deletion or removal of personal data to prevent further processing. This right to erasure is also known as ‘the right to be forgotten’. Specific circumstances in which you can request the deletion or removal of personal data includes:

·        Where the personal data is no longer necessary for the purposes for which it is collected or otherwise processed

·        Where you withdraw consent

·        When you object to the processing and there is no overriding legitimate interest for continuing the processing

·        Where the personal data was unlawfully processed (i.e. otherwise in breach of the GDPR)

·        Where the personal data has to be erased in order to comply with a legal obligation

·        In case a deletion is not possible due to legal, statutory or contractual retention periods, or if it requires disproportionate efforts or prejudices your legitimate interests, the data will be blocked instead of deleted.

Sharing of data with other data controllers

Vehicle Lease Ltd  take your privacy seriously and any information we hold about you is confidential. We will only disclose it outside of the company when:

·        you have given us your consent to do so

·        it is necessary for the performance of an agreement of which you will be made aware

·        in order to obtain professional advice (e.g. legal advice)

·        we or others need to investigate or prevent crime (e.g. to fraud prevention agencies)

·        the law permits or requires it

·        regulatory or governmental body requests or requires it, even without your consent, or

·        there is a duty to the public to reveal the information

To enable us to  process  your order and contract, we may need to share some of your personal information with other data controllers. This processing is necessary for the purposes of delivering specific services to you. You agree that we can share or use your personal data with any of our appointed agents or suppliers to allow us to provide you services and products that you have asked us to provide to you under this agreement, such as to arrange delivery of your vehicle, collection of a  vehicle from you or notify you of a vehicle safety recall. Other data controllers which we may share this information with may include:

·        Credit reference agencies (to propose you for vehicle finance)

·        The finance provider (to generate the finance agreement)

·        The supplying dealer group (to order and deliver the vehicle)

·        Claims handling and fraud prevention agencies (to investigate or prevent crime)

Credit reference agencies- and your Credit Check

In processing any finance application, finance providers will  search your record at credit reference agencies. They will add to your record details of our search and your application and this will be seen by other organisations that make similar searches. On occasion, we may request a credit check with more than one finance provider.

Fraud Prevention

If you provide us with  false or inaccurate information and fraud (in any form) is identified, details will be passed to the fraud prevention agencies. We and other organisations may also share, access and use this information to prevent fraud and money laundering, for example when:

·        checking details on applications for credit and credit related or other facilities

·        managing credit and credit related accounts or facilities

·        checking details on proposals

·        checking details of job applicants and employees

In addition, law enforcement agencies may access and use this information.

Protecting your personal data

So that we can protect the personal data collected from you against accidental or deliberate manipulation, loss, destruction or the access of unauthorised persons, technical and organisational security measures are constantly improved as part of our technological development. In addition, our employees, subcontractors and other support staff are obligated to observe confidentiality and data privacy.

Wherever possible, we have tried to create a secure and reliable website for our users. However, you recognise that your use of the Internet and our website is entirely at your own risk and we have no responsibility or liability for the security of personal information transmitted via the Internet.


Data Breaches 

If we become aware that your data has been compromised, or that a breach of our has occurred, which may affect the security of your data, we will notify the Information Commissioner’s Office, and you, without delay.

Subject Access Requests

You have the right to request access to a copy of the personal information that we hold about you. This is also known as a ‘Subject Access Request’. This information is provided to you free of charge however, we can refuse to respond or charge a ‘reasonable fee’ of £10 inc. VAT when a request is manifestly unfounded, excessive or repetitive.

If you would like to submit a Subject Access Request, please contact our Data Protection Officer in writing to:

Data Protection Officer
Vehicle Lease Ltd

34 Kingfisher Drive

St Helens

WA11 9YQ

 

Email: info@vehicleleaseltd.co.uk

We will response to your request without delay and at the latest, within one month of receipt of your request.

Updating personal data

If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to rectification. You can let us know about any changes to. Where possible, we will also inform any third parties to whom we have disclosed the personal data in question to so they can rectify their records.

We will typically respond to your request within one month, although this can be extended by two months if your request for updating is complex.

Withdrawing Consent

You have the right to withdraw your consent for us to collect, process and store your data at any time. If you wish to withdraw your consent, please confirm this in writing to our Data Protection Officer: at the address shown above.

Please note, by withdrawing consent, we  may not be able  to implement the contract that you have entered into with us and will result in termination of our services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to complain

If you have a complaint about any aspect of data protection, please contact us so that we may investigate and resolve any issues in a timely manner, please contact our Data Protection Officer: as above.

If you are unhappy with the final response you have received from us, you have the right to complain to the supervisory authority, the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us. You can call the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk/.

Changes to the Privacy Policy

Due to updated government regulations or development of our website, this policy may  be reviewed, and may change, from time to time. We reserve the right to change this data protection information at any time.

May 2018

All pictures and/or photos and car descriptions on this site are for illustration and reference purposes only and are not necessarily the vehicle on offer. All offers are subject to change at any time and are subject to finance approval and vehicle availability. All prices correct at time of publication. E & OE.